Resources

Empowering you with the tools to stay safe and informed.

Whether you need account assistance, safety guidance, or community resources, LUS is here to help you stay informed, prepared, and connected. Explore helpful tools and educational information designed to support your home, your family, and our Lafayette community.

family

Supporting Our Community Every Day

From customer support and billing help to storm preparedness, safety guidance, and community education, LUS provides resources to help you navigate everyday needs and unexpected events with confidence.

Use this page to quickly access support tools, learn more about utility and safety topics, and explore programs and information created to serve our community. Whether you are managing your account, preparing for severe weather, or looking for practical residential guidance, these resources are here to help.

Customer Support

woman checking laptop

Get quick access to the tools and information you need to manage your account, understand your bill, and stay informed about service updates. LUS makes it easy to find answers and support when you need them most.

lightning

Stay up to date with current outages, service interruptions, and event-related updates in your area. View real-time information designed to help you stay informed and prepared.

Check Outage Map

LUS login page

Find answers to common questions about account access, billing, payments, and online account tools. Get the guidance you need to manage your account with confidence.

Find Answers

bill

Better understand your utility bill with helpful information about charges, usage, and key account details. Learn how to read your bill more clearly and make informed decisions about your services.

Learn More

Safety & Preparedness

emergency supplies

Be ready for everyday safety concerns and severe weather events with helpful resources from LUS. From storm preparation to generator safety, these tools are here to help protect your home, family, and property.

checking phone

Access storm-related information, updates, and resources to help you prepare before severe weather arrives and stay informed during recovery.

Prepare for Storms

truckbay

Explore practical safety guidance for around your home, neighborhood, and utility services. Find helpful reminders and best practices for staying safe year-round.

Explore Safety Tips

generator

Learn how to safely use a generator before, during, and after power outages. Review important precautions that can help protect your household and utility crews.

Learn Generator Safety

Community & Learning

community

Explore educational resources and community-focused information designed to help customers make informed choices at home and in the community. LUS is committed to sharing practical guidance that supports safer, smarter everyday living.

students in a classroom

Discover helpful learning materials and information designed to support customers, students, and families with a better understanding of utility services and related topics.

Start Learning

flushing toilet

Learn what should and should not go down the drain to help protect the sewer system and prevent unnecessary backups, clogs, and damage.

See What Not to Flush

led street light at night

Find information about security lighting options that can help improve visibility and safety around your home or property.

Learn About Security Lighting