Resources
Empowering you with the tools to stay safe and informed.
Whether you need account assistance, safety guidance, or community resources, LUS is here to help you stay informed, prepared, and connected. Explore helpful tools and educational information designed to support your home, your family, and our Lafayette community.
Customer Support

Get quick access to the tools and information you need to manage your account, understand your bill, and stay informed about service updates. LUS makes it easy to find answers and support when you need them most.

Stay up to date with current outages, service interruptions, and event-related updates in your area. View real-time information designed to help you stay informed and prepared.

Find answers to common questions about account access, billing, payments, and online account tools. Get the guidance you need to manage your account with confidence.

Better understand your utility bill with helpful information about charges, usage, and key account details. Learn how to read your bill more clearly and make informed decisions about your services.
Safety & Preparedness

Be ready for everyday safety concerns and severe weather events with helpful resources from LUS. From storm preparation to generator safety, these tools are here to help protect your home, family, and property.

Access storm-related information, updates, and resources to help you prepare before severe weather arrives and stay informed during recovery.

Explore practical safety guidance for around your home, neighborhood, and utility services. Find helpful reminders and best practices for staying safe year-round.

Learn how to safely use a generator before, during, and after power outages. Review important precautions that can help protect your household and utility crews.
Community & Learning

Explore educational resources and community-focused information designed to help customers make informed choices at home and in the community. LUS is committed to sharing practical guidance that supports safer, smarter everyday living.

Discover helpful learning materials and information designed to support customers, students, and families with a better understanding of utility services and related topics.

Learn what should and should not go down the drain to help protect the sewer system and prevent unnecessary backups, clogs, and damage.

Find information about security lighting options that can help improve visibility and safety around your home or property.

