Start, Stop, Transfer
Starting, Stopping or Transferring Residential Service with LUS is simple and easy!
By Phone
Call LUS Customer Service at
(337) 291-8280
Online
Go to My Account to set up Start, Stop, or Transfer online
In Person
Visit one of our
Customer Service Centers
What You’ll Need for Service Requests
Moving into the LUS service area? Start.
Required Information
Please provide the following to establish your new service:
Address to be connected
Social Security Number
Driver’s License
Contact phone number
Email address
Reminder
- Select Fees & Deposits for security deposit information.
- Interconnection Agreements needed for homes with solar panels.
Moving outside the LUS service area? Stop.
Required Information
Please provide the following to stop your current service:
LUS Account Number
Social Security Number
Forwarding address
Contact phone number
Reminder
- Select Fees & Deposits for security deposit information.
- Interconnection Agreements needed for homes with solar panels.
Moving to a new address within the LUS service area? Transfer.
Required Information
Please provide the following to transfer your service:
LUS Account Number
Social Security Number
Current address
New address
New mailing address
Reminder
- Select Fees & Deposits for security deposit information.
- Interconnection Agreements needed for homes with solar panels.
