Can outage notifications be sent to multiple phone numbers and/or email addresses?
Customers who sign up for outage notifications via My Account may enter multiple phone numbers and/or email addresses to receive messages. Additional phone and/or email addresses must be stored under “Contact methods” before they can be selected for notification preferences.
Do I need to sign up for electrical power outage notifications every time an outage occurs?
No. Once you have signed up for electrical power outage notifications via My Account, you will automatically receive text (SMS) and/or email notifications for all reported power outages until you change your My Account settings.
How do I sign up for power outage notifications?
Log in to My Account Navigate to “Notifications” then click “Manage Account Notifications” Update “Notification Preferences” for Electrical Power Outage/Restoration choosing text (SMS) and/or email notifications
