Start, Stop, Transfer
Starting, Stopping or Transferring Residential Service with LUS is simple and easy!
- Call LUS Customer Service at (337) 291-8280
- Visit one of our Customer Service Centers
- Go to My Account to set up Start, Stop, or Transfer online
Start
Moving into the LUS service area?
Information Needed –
To start services, please provide the following:
• Address to be connected
• Social Security Number
• Driver’s License
• Contact phone number
• Email address
Reminder
• Select Fees & Deposits for security deposit information.
• Interconnection Agreements needed for homes with solar panels.
Stop
Moving outside the LUS service area?
Information Needed –
To stop services, please provide the following:
• LUS Account Number
• Social Security Number
• Forwarding address
• Contact phone number
Transfer
Moving to a new address within the LUS service area?
Information Needed –
To transfer services, please provide the following:
• LUS Account Number
• Social Security Number
• Current address
• New address
• New mailing address
Reminder
• All outstanding utility charges must be paid in order to transfer service.