View&Pay : Lafayette Utilities System

e-Account

e-Account FAQ

•	FAQ: Registration

•	FAQ: Viewing & Paying Your Account

•	FAQ: General

Share the Light with Someone in Need

When you add one dollar to your utility bill or sign a pledge card to give even more, every dollar you give goes to help someone in crisis pay their electric bill for one month. Call (337) 291-8280 to make a donation to Share the Light.

Home : e-Account : e-Account FAQ : FAQ: Viewing & Paying Your Account

View&Pay

eAccount-View & Pay

Can I change the customer name or billing address for my LUS account online?

You cannot make these types of changes online. Please contact LUS Customer Service at (337) 291-8280 or (800) 935-2LUS for assistance.

I have more than one LUS account. Can I pay multiple accounts in one lump sum online?

Each account must be selected and paid individually.

Is there a fee to pay my bill online?

There is no charge. The opportunity to pay your bill online is a convenience that LUS offers its customers.

Should I use the online bill payment system if I have received a disconnection notice or my utilities have been disconnected for non-payment?

You should not use the online payment option if you have been disconnected for non-payment. Contact a LUS customer service representative for assistance.

What methods of payment can I use?

Currently, the LUS online payment system accepts MasterCard, VISA, or Discover credit or debit cards.

When will my new bill be available online?

The date your next bill will be generated is displayed on the "Account Information" page.

When will my online payment be posted to my LUS account?

With standard processing time, your online payment will be posted to your LUS account within two business days.