Report a Power Outage: 337.291.9200

Contact LUS

To report emergencies, outages or situations that require immediate assistance, call (337) 291-5700.

For customer service assistance, call (337) 291-8280.

General Questions

For billing information or to connect, disconnect or transfer LUS Service, contact:
LUS Customer Service
705 W. University Ave.
Lafayette, LA 70506


Customer Service

1875 W. Pinhook Rd., Suite B
Lafayette, LA 70508


LUS Customer Service

P. O. Box 4024-C
Lafayette, LA 70502 Phone: (337) 291-8280
Toll Free (from outside Lafayette): 1-800-935-2587 (1-800-935-2LUS)
Fax: (337) 291-8082
Lobby Hours: M-F, 8 a.m. to 5 p.m.
Drive-thru Hours: M-F, 8 a.m. to 7 p.m. (only at City Hall location)


LUS Fiber (Video, Internet, Phone) information

LUS Fiber Customer Service
705 W. University Ave. Lafayette, LA 70506


LUS Fiber Customer Service

1875 W. Pinhook Rd., Suite B
Lafayette, LA 70508
Phone: (337) 99-FIBER (337-993-4237)
Fax: (337) 210-4630


LUSFIBER.com

Lobby Hours: M-F, 8 a.m. to 5 p.m.
Drive-thru Hours: M-F, 8 a.m. to 7 p.m. (only at City Hall location)


Relocate electric infrastructure

Residential: (337) 291-5843
Commercial: (337) 291-5846
To request security lighting, call (337) 291-5832


Louisiana One call - Call Before You Dig

1-800-272-3020


Utility Concerns

To report Power Outages: (337) 291-5700
To report Water Problems: (337) 291-5740
To report Wastewater Problems: (337) 291-5750
To report Street Light Problems: (337) 291-5700
To report Tree Limbs over Power Lines: (337) 291-5711
To report Video, Internet or Phone Problems: (337) 99-FIBER (337-993-4237)


OTHER NON-LUS CONCERNS

Garbage Pick-Up (Allied Waste): (337) 232-5730
Recycling Information (The Recycling Foundation): (337) 234-0066
Building, Plumbing, and Electrical Permits (Planning, Zoning, and Codes): (337) 291-8461
Tree Limbs over Sidewalks or Streets (Public Works): (337) 291-8517
Drainage/Clearing Streets After a Storm (Public Works): (337) 291-8517
Traffic Signal Problems (Traffic & Transportation): (337) 291-8568


You can also report non-utility issues online at the Lafayette Consolidated Government Web site.